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Latest News > We’re Hiring! Quality Assurance Engineer / Product Specialist

We’re Hiring! Quality Assurance Engineer / Product Specialist

UPDATE: This position is filled. Please check back for more. ;-)

Goomzee is a rapidly-growing software technology startup providing mobile apps and productivity tools to real estate professionals nationwide. Our mobile software products untether agents from their desk and deliver accurate, timely, and detailed multiple listing service (MLS) data and more to their iPhones, iPads, and Android devices. We connect buyers and sellers.

We process tens of millions of property records and hundreds of millions of photos while serving our growing customer base from over 47 U.S. states and our engineering and design teams span several continents. Goomzee’s technology stack is similar or more advanced than what you’d expect from companies in major metro markets or Silicon Valley, but we enjoy the beauty and quality of life Missoula has to offer. Our average commute time to work is under ten minutes, which is about the same amount of time you’d spend finding a hiking or biking trail, or even to fly fish one of our many rivers and waterways.

We are looking for an individual who prides themselves on attention to detail, problem solving, customer service, technical troubleshooting, working well with others in-person and remotely. You will act as the “bridge” between our engineering and customer service team, become an expert in our software products and the devices they run on, and help find bugs and troubleshoot technical issues you find or others report. In short, we want you to play with our software on a bunch of cool mobile devices and browsers, try to break it, and if it breaks write detailed tickets so engineers can easily repeat and solve the issue.

Responsibilities:

  • Work on an ongoing basis with our support staff and engineers, helping troubleshoot issues and collaborate between end-users and engineers, in a team environment

  • Communicate with customers or technology partners via email or telephone

Requirements:

  • Bachelor’s Degree

  • At least 2+ years experience using smart phone (iPhone or Android), tablet (iPad or Android), and Internet browser (Firefox, Chrome, Safari, IE)

  • Ability to carry out assigned tasks with limited need for supervision

  • The ability to work in a fast, agile and nimble environment with frequent change

  • Excellent problem solving and critical thinking skills

  • Passion for continuous quality improvement

 

Full time, M-F 8am – 5pm, Missoula; Salary DOE; Benefits include health, holidays, PTO, flex Fridays (optionally work from home). Email resume and cover letter to: careers@goomzee.com with subject: QA Engineer / Product Specialist

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